The brand
We believe firmly in free and simple beauty, as a source of everyday well-being. A beauty that celebrates women and sublimes all their imperfections. When a brand chooses to break the codes of “perfection” and to celebrate all women, whoever they may be, the result is confidence-boosting products guaranteed to make your skin 100% happy. Be bold, be yourself and accept. Imperfect but always radiant..
The products
All our products are composed of at least 95% natural-origin ingredients and we prefer clean formulas containing nothing controversial or superfluous. Our products are not certified organic, but they are designed to be as respectful as possible of your skin.
All our products respect the European legislation so they are not tested on animals !
All our products are formulated and manufactured in France..
We cannot guarantee that our product ingredients are compatible with pregnancy. This is because the skin can develop new allergies, intolerance and sensitivity during pregnancy. We recommend that you always seek medical advice..
All our products are tested under dermatological control. However, skin can sometimes react or not tolerate an ingredient depending on its condition and how sensitive it is at that moment. We therefore recommend that you stop using it.
If unopened, you can keep our products for 3 years!
Once opened, the conservation time is indicated on each product (the number shown above the small opened jar of cream at the bottom of the product).
Rassurez-vous, le produit n'a pas été utilisé ni ouvert, la crème de jour est dans un pot en plastique et n'a donc pas d'étui en plus ni d'opercule comparé à la crème de nuit qui est dans un pot en verre.
The delivery
We deliver in France..
We offer the following delivery options:
- Colissimo at €3,95
- Chronopost at €9,90
- Colissimo: 3 to 5 working days
- Chronopost: 1 to 2 working days
Unfortunately, it’s not possible to change the delivery address once the order has been placed.
My order
It is unfortunately impossible to modify an order, add or remove a product once it has been validated.
Once the order has been shipped by us, you will receive an email with the tracking number.
You can also follow the status and delivery of your order directly here .
If you have a problem with your order, contact us: hello@imparfaiteskincare.com!
Payment / Promotional code
We only accept payments by credit card (Visa, MasterCard and American Express).
We work with a company specializing in Internet transactions, Stripe, which encrypts all your bank details, so payment is 100% secure.
During the last step of the basket, you can enter the promo code in the "Discount code" box. Do not forget to click on "Apply" so that it is taken into account.
Unfortunately, we will not be able to apply the promo code once the order has been confirmed :(
You can find your invoice in the "My account / Order history" section.
returns and refunds
Product(s) must be returned within 14 days of receiving your purchase. The product(s) must be intact and in the original packaging.
Contact our team, they’ll send you a return form.
Once your return has been processed by our team, we will send you a message informing you of the refund, which will reach you within 48 working hours.
My account
You can create your account ici.
To change your password, please write to us at the following address: hello@imparfaiteskincare.com
To receive exclusive offers and discover our new products before they hit the shelves, go to the very bottom of the site and type your e-mail address in the box:
Contact us
You can contact us by e-mail at the following address: hello@imparfaiteskincare.com